Privacy Policy

1. Information We Collect

We collect information that you provide directly and information that is gathered automatically when you browse this site.

• Form data: When you use our contact form or book a discovery session, we receive your name, email address, phone number, and the content of your message.
• Technical data: Our hosting and analytics providers may log your IP address, browser type, device type, and pages visited. This helps us understand how visitors use the site.
• Cookies: We use essential cookies to keep the site functioning and, where you consent, analytics cookies to measure traffic. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the data we collect for specific, limited purposes:

• To respond to your enquiries and schedule consultations.
• To prepare project proposals or scoping notes you request.
• To improve our website content and user experience through aggregated analytics.
• To comply with legal obligations where applicable.

We do not sell your personal information. We do not use your data for automated decision-making or profiling.

3. Sharing and Third-Party Processors

We work with a small number of service providers who process data on our behalf. These include website hosting, email delivery, analytics, and form management services. Each provider is contractually obliged to protect your data and may only use it to perform their specific function.

We do not share your information with unrelated third parties for marketing purposes. We will only disclose data where required by law or to protect our legal rights.

4. Data Retention and Security

We retain enquiry data only as long as needed to handle your request and maintain our records. After that period, it is deleted or anonymised. We use reasonable technical and organisational measures to protect your information, including secure connections and restricted access to stored data.

5. Your Rights

Depending on your location, you may have rights under the Protection of Personal Information Act (POPIA), GDPR, or CCPA. These include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Object to or withdraw consent for processing.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

6. Transparency Statement

We do not make misleading claims, create fake urgency, or publish fabricated endorsements on this website. Any case studies or client references we share are genuine and used with permission. We do not claim official affiliation with any software vendor or industry body unless explicitly stated. Any outcomes described in our content are illustrative of past work, not a guarantee of future results.

7. Contact Us

If you have questions about this policy or wish to make a privacy request, please reach out:

PlanProject Management
890 Nicola Manor
Lake Nicoleneberg, KZN 2239
Phone: +27573508746
Email: info@planprojectmanagement.com